1. Information we collect
When you contact us, we may collect your name, email address, phone or WhatsApp number, country, travel dates and the details you choose to share about your trip or business needs.
2. How we use your information
We use your information only to respond to your enquiry, prepare quotations, and arrange the services you request. We do not sell or rent your personal information to third parties.
3. Sharing with partners
We share only the minimum necessary details with the service providers involved in your arrangements (for example, hotels, hospitals or suppliers), and only to fulfil your request.
4. Data security
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure.
5. Retention
We retain enquiry information only as long as needed to provide our services or as required by law.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at 117950291@qq.com.
7. Contact
For privacy questions, contact Lexiang Travel (Shenzhen) International Travel Service Co., Ltd. Futian Branch at 117950291@qq.com.